Over 2,000 Satisfied Customers Since 2012!
Our customers' testimonials to our work is a reflection of our mission here at Click IT. We strive to provide quality service in a timely manner. We understand how frustrating it can be when technology fails to work the way we want it to. Through the use of our unique skill sets and specialized diagnostic tools, we can take the stress off your shoulders and help you find the best solution to your problems. We pride ourselves in being one of the best computer IT services in Northeast Ohio, but don't just take our word for it! Go ahead and check out our customers' testimonials about us or see what services we can provide for you!
Contact us today!
Lisa Gorretta
04:33 01 Aug 24
Excellent knowledgeable team with quick response when ( I create or) have any issues.
Jenn Ramsey
21:18 30 Jun 24
They were absolutely amazing! Great prices, quality work and they’re fairly quick to get your items in and out.
Desireé
18:52 11 Apr 24
Alex was very patient and knowledgeable when conducting our scheduled service call today. I will be working with Click IT to address the issues that were assessed during the visit today. Alex is the IT professional that I want to exclusively work with through this process. I am looking forward to our network improvement and working with him anytime in the future. Very happy to support a local business
joni broderick
15:17 29 Mar 24
The staff went above and beyond to assist my company with a computer issue. They were highly knowledgeable and professional. I would recommend them for individuals and companies for IT assistance
Veronica Levine
20:06 27 Mar 24
I highly recommend click it computer service. They installed my computer with instructions and fixed my Bose surround sound system. Very knowledgeable and easy to work with. Dependable and trustworthy!
Alison Maguire
20:36 09 Feb 24
Everyone who I encountered was extremely informative and helpful! I had a one -on-one meeting with Colin. He was able to effectively communicate and explain the answers to questions that I had, regarding both my computer, and a certification that I am studying for. He was kind and knowledgeable! I’m very appreciative! Because
Carol Anne
18:13 18 Jan 24
Helped us identify the problem we have with our internet power (or lack thereof)
Anne Marie Goodhart
22:36 26 Dec 23
Amazing job and super professional! Would definitely recommend them to anyone! Thanks again!
Jim Bickel
18:21 12 Dec 23
Great guys to work with. Very good at communicating what the issues were at what options I had.
Amanda Sharko
16:44 07 Nov 23
The hinge on my laptop broke and the screen was cracking. Dustin and his team were able to fix it in a week's time. The staff was very professional when assessing the damage and the pricing was reasonable for the amount of work needed to be done. I would recommend ClickIT to anyone with pc/laptop issues and will be using them in the future.
Regina Buchanan
19:50 02 Nov 23
Took my computer to Nick, in Havasu, AZ. He had to order two parts for the computer and thought it would be done on Wednesday. The parts did not come in however Nick called me and updated me on what was happening which I totally appreciate. He called with a second update on Friday to let me know about the parts delay. I can not tell you how much I appreciated Nick keeping me informed. I would recommend this place to all my friends. Professional, knowledgeable and knows customer service. Thank you
John Widman
14:12 02 Nov 23
Alex and Nick were great to work with extremely knowledgeable. I got myself into a jam on PC flight simulator and remotely they were able to troubleshoot uninstall and reinstall applicable software. Click It is fantastic! I’ve used them several times for similar repair, right here in Little old Chagrin Falls, Ohio. Great job!
Jess Fetters
23:26 26 Oct 23
My lap top suddenly became a paperweight. I have almost no business owning a computer for how little I know. The online tech support for my app was no help at all. Click IT was recommended by a friend…so I stopped in with my computer. In about 5 minutes my app was running and nothing needed uninstalled and reinstalled. Literally saved me at least $1000 if I had to pay to have everything set back up after a reinstall. Absolutely service with a smile, hard to find that these days. Thank you, I will be back on. Monday to upgrade my hard drive…as recommended!
Lee Trem
15:25 18 Oct 23
I purchased an external hard for my computer fro Click IT-When I arrived to pick it up they had already formatted it for my Mac and thru in USB C converter for my USB chord!Thanks
Vera Kiser
19:05 05 Oct 23
Easy to work with. Spends appropriate time answering questions. Good customer service.
Dave Quesinberry
18:17 18 Sep 23
You were great really helped me out will recommend you to all my friends
Dave Worle
15:53 27 Jul 23
Absolute pleasure! These guys were friendly, helpful, and really fast. Guaranteed repeat business
Gary Parker
17:00 25 Jun 23
Friendly, knowledgeable people who can usually turn around your PC in about one day. I've lost track of how many times they've fixed a problem beyond my own ability over the years.
Catherine Hakala-Ausperk
14:48 31 May 23
All the staff here are honest, friendly, and very skilled. You can trust their recommendations and know you're getting a fair deal. I wouldn't take my laptop anywhere else!
Sherry Ulrich
14:11 23 May 23
I have been a customer of Click-IT for about 6 years and feel my laptop is very well protected from viruses and malware. They are very responsive if ever I encounter some issue. It always gets corrected quickly. I would recommend this tech company to all who want high quality security on their computers.
Victoriya Reich
01:44 11 Mar 23
Friendly and efficient. They have helped with a variety of tasks and are professional and helpful when explaining the issue and the fix. Definitely recommended!
Janet J. Chimples Kosteas
16:29 28 Feb 23
I should have come here sooner! Everyone is very knowledgeable and friendly. It was a pleasure to come here. Highly recommend.
Curt Paul
00:30 22 Feb 23
I needed my laptop to be cleaned up and updated. They were so helpful and efficient and I was back in business within 24 hours thanks to their professionalism and expertise!
Carly P.
04:03 19 Feb 23
Great customer service, provided me with a solution for my damaged computer that was very cost effective. Highly recommend.
Don Seager
21:30 30 Jan 23
Click It has been outstanding servicing my home office equipment. I also use their internet protection service. That seems excellent.Highly recommend!
Benjamin Calkins
18:02 01 Nov 22
I recommend Click It for computer repairs and the like but would not use them again for a Web site.The same attributes that appealed to me with computer repairs drove me away from using them for my Web site.Computer repairs????? Yes, use them for sure.
Jen May
20:08 19 Sep 22
Great service and always friendly and knowledgeable. So glad we have these experts close to home!
David Demuch
20:16 12 Sep 22
Click IT is my best discovery in the last five years! Alex is personable, professional, and he fixed all my IT problems.
Jim Sanders
17:36 09 Sep 22
Awesome service, quick turnaround. This is my new go-to computer service company!!
Peggy Martines
20:03 25 Jul 22
Best technicians on The Planet:super knowledgeable, polite, respectful, no eye rolling! They Want to solve the problem. All Age Groups. Sooo happy with Click It!! Would never go any where else. A +++++
Al Harlow
18:28 21 Jul 22
I am the Founder of Click IT. I invite you to try our services for anything related to your I.T., whether it's fixing your computer or building your business a web presence, we are a team of highly-skilled professionals located at our shop in the Village of Chagrin Falls since 2012.
T33ZO
21:31 13 Apr 21
I went there to let them look at my PC cause it was damaged in transit they took it right in after looking at it and gave me an idea of what ill need to fix it. I felt comfortable there and really liked the professionality of the staff.
Casey Monda
14:16 05 Aug 20
They were so honest and helpful when I spilled coffee all over my laptop. It fried my motherboard and was going to cost about $500 to fix on a 6-7yr old computer. Instead of just trying to milk me for business, they were totally honest and told me not to sink the $$ into my computer and just buy a new one. They were quick and really nice. A+ for service and customer experience!
Lynn Vail
19:36 09 Dec 19
Click IT is THE answer to a life long prayer of mine. I always dreamed of having a company (close by) that could answer any question regarding technology at a reasonable price. I found it in Click IT. They are so helpful and knowledgeable and I am so grateful to have found them.I would highly recommend them! 🙂
Wendy Narad
14:40 01 Oct 19
I have been a customer now for at least 3 years and have had excellent service so far. These days I feel I can't be to careful when it comes to security on my computer with my business. I feel at ease knowing i have Click IT watching out for me.