About Us

We are a computer sales, repair shop, support, information center, and managed services provider – all under one roof!

Click IT is your own personal IT Department and solutions provider for all things relating to technology. From a simple repair to full Managed Services for your entire computer system, Click IT is your one-stop-shop.

Click IT is your local managed IT services provider.

Click IT has been offering IT-related products and services to local businesses, organizations, households, and walk-in customers since 2012. All our IT services are managed by certified computer technicians and network administrators. Our focus is on being the local IT department for local businesses, but we also work with companies nationwide, providing highly-specialized IT services, such as secure hosting solutions.

Click IT was founded by Al Harlow on the principle that anyone with a computer requires reliable, customer-facing assistance. Just as automobile owners require mechanical technicians, information technology (IT) users need information technology specialists. From networks and cloud computing, to personal laptops and data backup, IT is woven into the fabric of our daily lives. With that in mind, all of our IT services are user-friendly, locally-available, and affordably priced. Click IT is your universal IT solutions provider, managing your IT so that you can manage everything else.

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We have a store right down the street

As "Your Local IT Department, we maintain a retail store on Chagrin Falls Ohio. That makes us perfect for businesses and residents because you can call, click or come into our store. No more traveling to “the city” or waiting for online orders. The Click It team brings world-class IT service and support directly to your home, business or in-store.

We focus on IT so you don’t have to

Our mission is to manage and support your IT systems so you can focus on what you love to do. We make sure your systems stay up and running 24/7. Because we know it’s not just your computer system, it’s your business.

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Our mission is to help simplify and improve the quality of our patrons' experiences with technology through providing the best I-T services money can buy; while concurrently providing educational services about the ever-changing technology increasingly weaved into the fabric of all our lives.

Our Team

Click IT is comprised of a small group of highly capable and trained IT technicians and network administrators. Despite our certificates and other technical qualifications, we are really just a bunch of friendly people who want to please our customers and assist them with their technological issues and goals. Feel free to stop in and ask us how we can help you leverage technology to make your business more efficient, make your home way cooler, or just make your life a little easier.

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We are a computer repair shop, support and education center, and managed services provider, all under one roof.

Click IT is your own personal information technology (IT) department and solutions provider for all things relating to IT. From problems relating to a malfunctioning laptop to the managed IT services your business needs, Click IT is your one-stop-shop.

Our mission is to manage and support our customers' IT systems so they can focus on everything else. We do this by offering the general public and businesses of all sizes the best-in-class enterprise-level IT services usually available only to large corporations with massive budgets.