Determining your company’s technology needs, and then sourcing and managing the solutions to achieve your goals, can be a challenge - and an unwelcome distraction from your real job of running and growing your business. That’s where Click IT comes in. Our aim is to relieve you of the stresses and strains of technology procurement, management, and maintenance.
You can count on the technical expertise, industry experience and business acumen of the team at Click IT to ensure that your organization is fully equipped with the tools you need to grow and succeed at every level. Our specialists take a vendor-agnostic approach to aggressively identifying the systems and solutions that are best suited to your business - and which will drive value and deliver a return on investment for you, and you alone.
We Take a "Hybrid" Approach to Providing Managed Services
As a local MSP focused on serving small businesses, we can design for you a Managed Services plan that is lower in cost than what typical MSPs charge. We would include a basic maintenance fee but would NOT have in it the “all-inclusive” services we can provide. Instead, we would charge these separately. Most of our services are pre-packaged and available individually at our Shop. See https://shop.clickitgroup.com. We find that many of our clients will use us for some things, and then use other solutions purchased in another manner, such as their print services or email. Typically these are not make-or-break services that can shut not a business when they become inoperable. Being subscribed to our basic plan will provide proactive support where we are watching over your devices 24/7/365 - ensuring your computer and network issues are resolved before they turn into real problems.
Our signature Managed Services offering eliminates the age-old hassle of waiting for reactive support from the “computer guy” - and then having to pay for the privilege, each and every time your system goes down. Click IT works differently - we proactively monitor and maintain your network, identifying potential issues and fixing them before they result in disruption to your or your team.
Rest assured that when you choose to work with Click IT, you are dealing with a firm that considers client satisfaction as its absolute number one priority. We make it our business to leverage our vast industry experience to design innovative solutions to your IT challenges that save you time, money and stress, and which above all allow you to get on with your work.
Here's how you'll benefit from Click IT and our business solutions:
- Flexible Service Offerings – need a month-to-month contract without an annual term? A block of hours to use when you need it? Local hands for your remote office? Most IT companies will lock you into complex long-term agreements; we want to work with you to custom tailor a package for your business.
- 100% Satisfaction Guarantee – if you are ever not happy with our services, we will do whatever it takes to make sure you are thoroughly satisfied.
- Industry-leading Customer Service - Our professional, honest, and knowledgeable employees will always go above and beyond what is necessary to ensure 100% customer satisfaction.
- Fast Response Time - We will be there when you need us. Our typical response time is less than 30 minutes.
- Predictable Cost with No Surprises - Fixed Monthly Fee IT Support makes budgeting easy. We will never nickel and dime you like other IT Service Providers and you will never be surprised with an unexpected bill.
- Less Downtime & Increase Employee Productivity - We proactively monitor every piece of equipment on your network 24/7 so that we can identify and resolve any potential problems before they occur thus guaranteeing less computer downtime and increase employee productivity.
- No More IT Worries - We will manage all your IT needs so that you can concentrate on what matters most to you and that’s managing and growing your business.